If you are taking an Offender Solutions® online Rethink‑a‑Drink™ alcohol awareness/alcohol education class because of a court, probation, school, or other legal requirement and the class is not accepted by the judge, probation officer, school, or other legally requiring authority, Offender Solutions® will refund your money in full with written proof of decline.

Acceptable proof must be provided on official department or agency letterhead and signed by the judge, probation officer, school, or other legal entity requiring the class. Refund requests must be received within 60 days of purchase.

Please be aware that it is your responsibility to confirm with the court, probation office, school, or your attorney whether this online alcohol awareness class will satisfy your requirements.

If you wish to receive a refund, please discontinue use of the Rethink‑a‑Drink™ class you purchased and contact Offender Solutions® as soon as possible.

If you have not begun any of the class lessons (“Begun” means opened or changed your lesson/course status to “In progress” or “Completed”), a refund will be issued once:

• an explanation for the purchase and need for the refund has been provided, and
• a request has been received by Offender Solutions® Inc.

If you have begun any Rethink‑a‑Drink™ lessons (“In progress” or “Completed”), refunds will be at the sole discretion of Offender Solutions® Inc.

If you are dissatisfied with the class, you are encouraged to contact Offender Solutions® in writing, by email, or by phone to express your concern. If, in the sole discretion of Offender Solutions®, your reason is warranted, a full or partial refund may be granted.

Please be aware that it is your responsibility to confirm with the court, probation office, school, or your attorney whether this online alcohol education/alcohol awareness class will satisfy your requirements.